Words Forum I'm stuck . . .

This is what I have, and then I'm stuck ::sad:: nothing seems to flow after:

Frost told us of the road not travell'd
And we listened,
and nodded,
and quote the words when they seem appropriate.
But what about the word not said?

The voice I'm hearing is similar to Edgar Lee Master's in "Silence", but the idea I'm trying to convey is complex. When you read someone's emotions, when you intuit someone's private grief or something similar. . . what do you do with that "knowledge"? Do you tell someone? Do you try to comfort the afflicted?

Any thoughts?

Kind regards,
Emily