CSP Provider - Obligations and Responsibilities

Kiosk banking is an initiative taken by the RBI for people who live in villages and other remote areas and are denied banking services due to the lack of access to bank branches in the area. Instead, banks come to villages where people can trade. Let’s see the responsibilities of CSP Provider and who can apply for CSP banking.

CSP (Customer Service Point and is also known as Mitra Bank) is a concept designed under a Public-Private Partnership (PPP), in which Mitra Bank or CSP is appointed to act as a bank representative or agent and provide banking services to citizens. Banking services such as opening an account, receiving cash, and withdrawing cash.

An interactive kiosk is a computer terminal with dedicated hardware and software that provides access to information and applications for telecommunications, commerce, entertainment, or education. Technology integration allows kiosks to perform a variety of functions, evolving into self-service kiosks.

CSP is responsible for helping citizens open savings accounts under various public schemes and policies, such as "Pradhan Mantri Jan DhanYojna." They also offer Acceptance of cash deposits and withdrawals for processing "Kizan credit cards," direct transfer of benefits, transfer of subsidies, etc.

Kiosk banking is an important step towards financial inclusion. Financial inclusion means allowing the weakest or lowest-income groups in society to access financial services and profit from credit at low or affordable prices. The kiosk is a small internet-enabled kiosk set up in the village where customers can come and use basic banking services. CSP Kiosk banks help customers in opening a no-frill bank account by taking a picture and recording the customer's fingerprint and other necessary details. These details are then forwarded to the bank branch along with the required documents for processing. Once an account is created, customers can withdraw or deposit funds at any time through an online activated kiosk branch.

A company, organization, or individual who studied at the age of 18. 10. You can apply to become a CSP Provider or Bank Mitra. Otherwise, the applicant must have basic computer knowledge. Experience is not required, but it is an advantage.

To become a bank's CSP agent, you need to fill out online. For registration, you can fill out the online form and select the bank you want to apply for, such as for sbi bank, you have to fill SBI CSP Apply form. After submitting the form, enter the correct information in the online form. The form is submitted to the operations department for initial validation and initial validation. You will be notified by email / SMS when the confirmation is complete. Similarly, requests are processed by BC (Business correspondent) for code generation and registration.

This is an opportunity to work with banks such as Bank Mitra to provide banking services that are eligible for outsourcing. As Mitra Bank, you will earn some fees with account opening, cash deposits, cash withdrawals, credit card payments, invoice payments, and most importantly, fixed base payments.